[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Today's Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP Code] Subject: Request for Clarification in Applying Payment — Invoice #[Invoice Number] Dear [Recipient's Name], I hope this letter finds you well. I am writing to seek clarification regarding the recently applied payment for the invoice #[Invoice Number] that I, [Your Name], submitted to your esteemed establishment. I have noticed an inconsistency in the payment allocation and would greatly appreciate your assistance in resolving this matter. To provide you with a clear understanding of the situation, I would like to outline the details regarding the payment and the concerns I have encountered: 1. Payment Method: I made the payment through [Payment Method], specifically on [Payment Date]. 2. Total Payment Amount: The total amount remitted was [Total Payment Amount], as stated on the invoice. 3. Error in Payment Allocation: Upon reviewing my account statement, I have observed that the payment was not applied correctly. The discrepancy lies in the allocation of the payment to different invoices. Specifically, I noticed the following discrepancies: a) Invoice #[Incorrect Invoice Number]: It appears that a portion of the payment was allocated to an incorrect invoice. I request clarification on why this error occurred and request the immediate correction of this allocation. b) Invoice #[Another Incorrect Invoice Number]: Additionally, a portion of the payment was mistakenly allocated to yet another incorrect invoice. I kindly ask for an explanation regarding this inconsistency and request the necessary adjustments promptly. 4. Request for Detailed Payment Breakdown: To ensure a better understanding of the payment allocation, I kindly request a detailed breakdown of the payment applied to each invoice. Please include the date of allocation, invoice numbers, amounts, and any applicable discounts or adjustments made. 5. Prompt Resolution: Considering the importance of accurate accounting, I kindly urge you to address these concerns promptly. It is crucial for both parties to have an accurate record of transactions and payments to sustain a healthy business relationship. Please acknowledge receipt of this letter within [Specify Timeframe] indicating your commitment to resolving the issue promptly. I believe that effective communication and cooperation will allow us to rectify the situation expeditiously. Thank you for your attention to this matter. I anticipate a swift response and look forward to your thorough clarification. Should you require any additional information or clarification, please do not hesitate to contact me at [Your Contact Number] or via email at [Your Email Address]. Thank you for your immediate attention to this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.