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Depending on the frequency and severity of the behavior, disciplinary action may be needed. This could include a formal writeup or suspension. Depending on the issue, you may also require the employee to undergo sensitivity training.
Instead of just citing someone as being grumpy or a cynic, be specific. Take the time to constructively describe both the physical and verbal behaviors. Tie the ?whining? to its impact on performance, work environment, and/or relationships with co-workers or clients.
Here are the steps for how to handle negative employees: Listen. ... Research the situation. ... Address the issue directly. ... Avoid accusations. ... Provide alternate courses of action. ... Offer positive statements. ... Reiterate company policy. ... Document your findings.
7 Tips For Writing Up an Employee for a Bad Attitude Document Every Event. Be Clear and Identify the Impact to the Business. Address It Immediately. Keep a Cool Head. Determine if the Employee is Aware of Their Attitude. Find Out if There are Underlying Workplace Causes. Take a Coaching Approach.
To spot these negative minded employees, look out for ones who: Undermine the authority of management, criticising decisions made. Complain frequently about the business, their workload, customers or colleagues. Exaggerate problems or mistakes made by either the company or other members of staff.