Claim Damage Property File With Fedex
Description
How to fill out Assignment Of A Claim For Damages?
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FAQ
In order to get the best chance of your claim being resolved favorably, it's best to include all the paperwork pertaining to the order. This includes the commercial invoice for the goods and the parcel, as well as proof of the costs you have incurred as a result of the loss of, or damage to, the parcel.
The sender, the receiver or a third party can file a claim.
The sender, the recipient or a third party can file the claim. Claims for concealed loss, visible or concealed damage, delay and FedEx® Collect on Delivery (C.O.D.) payment (where applicable) must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date.
How long will the claim resolution process take? Most cases will normally be resolved within 1 to 2 weeks after we receive your claim form and additional claim documentation, unless additional time for research is needed. Note: research may take longer depending on the complexity of the matter.
You can file a claim online for a FedEx Express®, FedEx Ground®, or FedEx Freight® shipment that's damaged, lost, or missing contents. You'll need your tracking/PRO number and any necessary supporting documentation, such as a photo of a damaged package, serial number of lost merchandise, or copy of a receipt.
