Cancel Contract For Vodacom
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FAQ
This is the correct email to send your documentation retentions.cancellations@vodacom.co.za.
Contact your mobile phone provider to tell them you want to cancel your contract. You can either call or send a free text, or email them. If you're still within contract, you'll need to pay any exit fees or buy-out the remainder of your contract, before you can leave.
If you do choose to terminate this Agreement during the Initial Period or a Renewal Period, you will be subject to payment of a reasonable premature cancellation charge, determined by Vodacom, and you will have to pay all outstanding amounts in respect of the Services and/or Apparatus related to the Services.
The customer need not specify the reason for the cancellation but is required to give the mobile network operator 20 working days of written or recorded notice. The network may then charge you a ?reasonable? cancellation fee. MyBroadband contacted Vodacom for insight into how it determines its cancellation fees.
