If you'd like to make a complaint or file an appeal about a claim that was denied, call customer service at the number on the back of your member ID card. If you are unable to resolve your complaint, you can file an appeal. Start by downloading the complaint/appeal form for your health plan.
As communicated in Provider Bulletin P74-22 published on December 1, 2022, effective February 1, 2023, Blue Cross implemented a change to the claims timely filing deadline for all lines of business, from 120 to 180 days.
You must file the original, signed Notice of Appeal and Statement of the Case (not copies) with the Clerk of the Appellate Courts. You must file all documents relating to your appeal with the Clerk of the Appellate Courts. You cannot file papers by sending them directly to the judges of the court.
Blue Cross and Blue Shield of Minnesota is an independent licensee of the Blue Cross and Blue Shield Association, which serves more than 106 million members in all 50 states, Washington, D.C., and Puerto Rico.
How To Submit An Anthem Claim Yourself. Typically, your doctor or provider, especially if they're in your plan, will submit the claim for you. In some cases when you visit a doctor outside your plan, you may have to do this yourself. You can access claim forms in our Forms Library.
The corrected claim must be received within the timely filing limit due to the initial claim not being considered a clean claim. For participating and nonparticipating providers, Anthem follows the standard of 60 days from the date of payment (Explanation of Payment/Remittance Advice).
To use the Appeals application, the Availity administrator must assign the Claim Status role for the user. The Disputes and Appeals functionality will support Appeals, Reconsiderations and Rework requests for providers. The Disputes and Appeals functionality is accessible from the Claim Status transaction.
Blue Cross Blue Shield describes the affiliation of 36 independent insurance companies, including Anthem. With all licensed organizations included Blue Cross Blue Shield has over 100 million health insurance customers. About 90 percent of all U.S. medical providers contract with a Blue Cross Blue Shield network.
What are the timely filing requirements? Timely filing requirements are generally 90 days from the date of service. Non-network provider and secondary claims filing limit is 6 months from date of discharge or date of service.
Submitting claims to Blue Cross Your provider will submit the claim for you. If you visit an out-of-network provider, you will need to submit one of these claim forms to Blue Cross (the address is on the form): Claim form for medical services (PDF) Find other claim forms.