Under federal law, your credit card issuer is required to provide a copy of your agreement upon request. Look on the back of the credit card or on your latest monthly statement to find the name of the issuer.
A credit card agreement is defined as the written document or documents evidencing the terms of the legal obligation, or the prospective legal obligation, between a card issuer and a consumer for a credit card account under an open-end (not home-secured) consumer credit plan.
A cardholder agreement is a legal document outlining the terms under which a credit card is offered to a customer. Among other provisions, the cardholder agreement states the annual percentage rate (APR) of the card, as well as how the card's minimum payments are calculated.
The properly executed credit application is a binding contract when there is agreement to terms and conditions. Remember, the process of obtaining the signed application is a negotiation. As such, including all provisions in the credit application that protect or benefit the credit grantor is the objective.
A credit card's terms and conditions officially document the rules and guidelines of the agreement between a credit card issuer and a cardholder. Common terms and conditions include the fees, interest rate, and annual percentage rate carried by the credit card.
A cardmember agreement (CMA) is an arrangement between the card issuer/bank and the cardmember that contains the terms and conditions governing the account.
If you are looking for information specific to your account, contact the bank or institution that issued your card. By law, the issuer must make your agreement available to you upon request. If you are having trouble getting your agreement, let us know by submitting a complaint.
Already have a ® credit card? Log in to Online Banking and request a copy of your Credit Card Agreement. If you still have questions, contact one of our associates at 800.932. 2775.