This sample form, a detailed Developer-Oriented Software Maintenance Agreement document, is adaptable for use the software industry and related fields. Tailor to fit your circumstances. Available in Word format.
You'll usually get regular reports or updates from your developer. It's like getting a report card for your software, showing you how it's doing and what's been done.
Most likely! Technical support is often part of the package, so you'll have someone in your corner whenever you hit a snag.
If things go awry, your maintenance agreement will have a plan in place. The developer will jump in to fix issues and troubleshoot, keeping things on an even keel.
Absolutely! Just like tailoring a suit, you can work with your developer to fit the agreement to your particular needs and preferences.
Updates can vary, but typically it’s like clockwork – at regular intervals or based on specific needs that arise. The aim is to keep your software current and secure.
Think of it like having a regular check-up for your software. It keeps everything in tip-top shape and helps prevent any headaches down the road.