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Interesting Questions
If you're stuck in a rut, don't hesitate to escalate the issue to a supervisor or look into consumer protection agencies in your area.
It’s possible! If bills aren’t resolved in a timely manner, that could put a dent in your credit score. It's best to tackle issues as they arise.
Typically, you can expect a response in a few weeks, but it can vary. Just hang tight and follow up if you haven't heard back.
You'll want to have your account info, a copy of the bill in question, and any other relevant details ready to make your case.
You can raise the flag by contacting customer service directly, either by phone or email. Make sure to keep a record of everything for your peace of mind.
You can certainly request a refund if you've been improperly billed. Just keep your proof handy and present it when you make your case.
If the company is playing hardball and won't acknowledge your payment, consider escalating the matter to a supervisor or a consumer protection agency.