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That's how you simply politely decline. I'm sorry, but we had to refuse your request to move to another department. I'm sorry but I can't help you, I have something planned out for tomorrow. No, I'm afraid I can't do that for you.As I said, I'm afraid I can't help you at the moment.
I'm sorry, we're not able to give a discount. Give this answer only if you've exhausted all other options. It'll not be a pleasant discussion to have but, if you handle this correctly, some prospects may buy anyway.
Here are 7 effective responses when prospects ask for a discount on prices. Explain how you offer more value than other solutions.Add more value than they were getting.Ask the client why the price is an issue.Agree, but change the terms.Ask what they feel would be an appropriate discount.
When requesting a discount, be sure to include both the percentage of the discount and the total price you would end up paying. Professionals often ask for discounts with an odd percentage number, such as 3.5% or 7%. This shows the supplier that you have carefully examined their proposal and have a unique counteroffer.
As for your discount request, I'm sorry to say that we don't offer a discount. We believe that our service offers more value for your money and it will be unfair to other customers if we make an exception. Let me know if I can send you the contract.
Declining an offer or invite I appreciate the offer/invite, but I can't commit. I'm honored by the offer/invites, but can't. I'm flattered you considered me, but unfortunately I'll have to pass this time. I appreciate the offer/invite, but I am completely booked. Thank you for thinking of me, but I can't.
Dear Sir or Madam, I am writing to request a price discount for (product name, or material name) as we want to place an order soon. I know your price is already competitive in the market but keeping in mind our long-term business relationship, please add a discount of a minimum of $2 per unit.
Best Practices To Follow When You Decline A Customer's Request Listen To & Understand The Request. Be Empathetic Towards The Customer. Start With A Sincere Apology. Keep Your Reply Short & Simple. Explain The Rejection With Clarity. Use A Positive Tone to Decline Requests. Carefully Personalize Your Response.
Dear Sir or Madam, I am writing to request a price discount for (product name, or material name) as we want to place an order soon. I know your price is already competitive in the market but keeping in mind our long-term business relationship, please add a discount of a minimum of $2 per unit.