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Using online documentation tools, you can monitor a wide range of parameters. For example, you can check the time the users spend on the page. If they spend too much time reading, the text might need reviewing as it can be too complicated to understand and should be simplified.

How to Create Technical Documentation (in 6 Easy Steps) Determine your audience. Identify documentation types. Design your templates. Outline and develop content. Review and gather feedback. Keep your documentation up to date.

Online documentation software helps you create both public and private documentation for your customers and employees respectively. It comprises powerful features that assist you at every step of content creation, right from authoring and editing to designing and publishing.

The four kinds of documentation are: learning-oriented tutorials. goal-oriented how-to guides. understanding-oriented discussions. information-oriented reference material.

Security risks: One of the biggest disadvantages of online documents is the potential for security breaches. Online documents may be vulnerable to hacking, viruses, and other types of cyberattacks. If sensitive information is stored in an online document, it could be accessed by unauthorized individuals.

PDF. The PDF (Portable Document Format) format was developed in the 1990s by Adobe as an alternate way to present documents that can include text, images, and graphs, regardless of the operating system, hardware, or application software. Technical writing documentation often takes this filename.

Online documentation is a web resource containing the information that a company wants to share with potential customers, clients, partners, etc. Sometimes, online documentation can be called a documentation portal, support portal, or a knowledge base.