Wyoming Licensee Oriented Software Maintenance Transaction Checklist is a comprehensive document that outlines the standard procedures and guidelines for software maintenance transactions in Wyoming. This checklist ensures that software licensees and vendors follow a systematic approach while carrying out maintenance tasks, aiming to enhance the overall efficiency and effectiveness of software systems. Keywords: — Wyoming: Refers to the state of Wyoming in the United States. — Licensee: The individual or organization that possesses the software license. — Oriented: Emphasizes the focus of the checklist on meeting the specific needs and requirements of the licensees. — Software Maintenance: Describes the ongoing support, updates, bug fixes, and enhancements performed on software applications. — Transaction: Refers to the process of exchanging software maintenance services between the licensee and the vendor. — Checklist: A structured list of items or activities to be completed, ensuring all necessary steps are followed. Types of Wyoming Licensee Oriented Software Maintenance Transaction Checklists: 1. Pre-Maintenance Checklist: Covers the preparatory tasks to be completed before initiating any maintenance transaction, including documentation review, software backup, and ensuring adequate resources. 2. Service Level Agreement (SLA) Checklist: Focuses on aligning maintenance services with the agreed-upon SLA terms, such as response time, resolution time, and availability of support. 3. Bug Fixing Checklist: Ensures a systematic approach to identify, prioritize, and resolve software bugs reported by the licensee, including steps for issue replication, testing, and proper documentation. 4. Update and Upgrade Checklist: Outlines the procedures for delivering and installing software updates, patches, or upgrades, emphasizing compatibility checks, backup plans, and the adherence to licensing terms. 5. Risk Management Checklist: Encompasses measures to minimize risks associated with software maintenance, covering data security, disaster recovery planning, and change management processes. 6. Communication Checklist: Includes guidelines for effective communication between the licensee and vendor to ensure a smooth exchange of information, feedback, and updates throughout the maintenance process. 7. Post-Maintenance Checklist: Encompasses activities to be carried out after completing the maintenance task, such as validating the fixes, conducting end-user testing, and obtaining feedback to ensure satisfaction. These checklists aim to streamline the software maintenance process, enhance licensee-vendor collaboration, and promote a customer-centric approach towards software maintenance in Wyoming.