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People applying for unemployment benefits can: Apply for benefits and submit weekly claims online. Use the automated phone system to apply by calling 1-800-318-6022. Call questions hotline at 1-833-572-8400 (wait times could be long)
ESDWAGOV - Guidance - Pandemic Unemployment Assistance (PUA) eligibility questions.
Call later in the week. For new applications, Thursday and Friday mornings are the least busy times in the call centers. The best time to file weekly claims via the automated phone system is Tuesday through Thursday after 5 p.m.
Current adjudication wait times are averaging 9.2 weeks and can be found here: esd.wa.gov/unemployment/d2026. It sounds like something is wrong with your boyfriend's appeal request. He may need to call the claims center.
COVID-19 UPDATE: Please be aware that the average time from a claim being established to receiving a fully-adjudicated eligibility determination can typically take between 45-60 days.
You can file your weekly claim either by Internet or by calling the weekly claims line on 1-800-318-6022. You can file a weekly claim any time beginning at a.m. Sunday to 5 p.m. of the last working day of the week this is usually Friday, unless there is a state holiday.
Under normal circumstances, it takes around 21 days to adjudicate issues on a claim: These aren't normal circumstances. ESD has had more applications in the last seven weeks than the previous three and a half years combined.
Q. Waiting for a decision on your claim for benefits? A. Most unemployment-insurance applicants receive benefit checks or a decision explaining why they are not eligible within three weeks of their initial application.
Claims can be filed online (24 hours a day) or by phone at 800-318-6022 (use the automated system a.m. Sunday p.m. Friday, unless Friday is a holiday, or speak with a claims agent on weekdays, except holidays).
You can continue to answer "no" to the job search question when you submit your weekly claim. Read more 27a1fe0f esd.wa.gov/newsroom/job-s2026 Current adjudication wait times are averaging 9.2 weeks and can be found here: esd.wa.gov/unemployment/d2026.