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This is known as fraud and is illegal. When you contact your bank, they'll take action straight away to protect your account so no more money can be taken. For example, they might cancel your cards or cheque book and send you a replacement. You should also report the crime to the police through Action Fraud.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
A: Contact your bank immediately if you suspect unauthorized transactions on your debit card.
What should I do if there are unauthorized charges on my credit card account? Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
Steps to Disputing a Credit Card Charge Review the Charge. ... Contact the Merchant. ... Contact the Credit Card Company. ... Gather Evidence and Send Dispute Paperwork. ... Continue Making Minimum Payments. ... Wait for a Resolution (And Appeal if Necessary)
Fortunately, most major card networks have a ?zero liability? policy that ensures you will not be held responsible for fraudulent charges. And federal law limits your losses for unauthorized credit card use to $50.
The sooner you contact your bank, the more likely you are to get your money back ? and if the transaction is unauthorised, the sooner the bank can stop any further transactions. When you report a mistaken or unauthorised transaction, make sure the bank gives you a reference number.
If you report a fraudulent charge within two days, you can't be held responsible for more than $50 in charges. Keep in mind that you have 60 days to dispute the transaction or else you could be stuck paying for it.