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A more appropriate scale when rating importance in your questionnaire is: Not at all important, Slightly Important, Important, Fairly Important, and Very Important, or numbering 0 to 5 as an interval scale.
Rating scale is defined as a closed-ended survey question used to represent respondent feedback in a comparative form for specific particular features/products/services. It is one of the most established question types for online and offline surveys where survey respondents are expected to rate an attribute or feature.
Clarify the endpoints (the labels for 1 and 5) of your scale. Include both sides of the scale in your question, as well as in the endpoint fields. 1 should always be the pain point of the scale, and 5 should always be the positive point.
Rating scale is a variant of the popular multiple-choice question which is widely used to gather information that provides relative information about a specific topic. Researchers use a rating scale in research when they intend to associate a qualitative measure with the various aspects of a product or feature.
Psychologists have used the balanced 6-point scale in millions of surveys over more than a hundred years, and it has proven to be extremely effective in gathering actionable, useful information from a customer survey.
Examples include age, income, price, costs, sales revenue, sales volume and market share. More than one rating scale question is required to measure an attitude or perception due to the requirement for statistical comparisons between the categories in the polytomous Rasch model for ordered categories.
A more appropriate scale when rating importance in your questionnaire is: Not at all important, Slightly Important, Important, Fairly Important, and Very Important, or numbering 0 to 5 as an interval scale.