Returned for Repair is a process in which a product is sent back to the manufacturer from a customer or retailer due to a defect or malfunction in the product. It could be due to a manufacturing defect, component failure, or other issue. The product is then evaluated and repaired, and then returned to the customer or retailer. There are two types of Returned for Repair: In-warranty repair and Out-of-warranty repair. In-warranty repair is when the product is still under warranty and the manufacturer covers the cost of repairs. Out-of-warranty repair is when the product is no longer under warranty and the customer pays for the repairs. In both cases, the returned product is inspected, tested, and repaired by the manufacturer. The manufacturer also checks for any additional defects, and if necessary, replaces defective parts. After repair, the product is tested to make sure it meets the manufacturer's standards. Once the product is repaired, it is shipped back to the customer or retailer.
Returned for Repair
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FAQ
Code 9801.10.0000 for goods reexported after repair.
Selecting Repair and Return (R&R) is a clearance method that allows: Goods to be re-imported into the country free of duty (not VAT) after being repaired overseas at no cost to the importer.
When the item is repaired and returned to the United States, the item should be classified under HS code 9802.00. More specifically, 9802.00. 40 should be used for repairs or alterations made under warranty and 9802.00.
REPAIR AND RETURN means repair of a faulty Unit, which is defined as Category 2 and Category 3, and reshipment to Purchaser.
The value should be the cost of the repair, or if opting for shipment insurance the value should be the replacement cost of the product (not a sale price) and the cost of the repair.
An RMA is the first part of the process of returning a product to a business to receive a refund, replacement, or repair. While you won't need to pay any customs duties for domestic shipments, you may run into these fees when sending an RMA shipment internationally.
RMA Instructions Use HTS code 9801100000. In the description of the product put: US manufactured goods returned for repair.
