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Write the complaint in an unemotional way. Don't make personal attacks on the staff you are complaining about ? stick to complaining about the aspects of their behaviour that are unacceptable. State the outcome you're hoping for. This could be simply an apology and an undertaking to behave differently in the future.
Make sure that you are reasonable in requesting a specific action. Include copies of any documents regarding your problem, such as receipts, warranties, repair orders, contracts and so forth. Be reasonable, not angry or threatening, in your letter.
Your letter should be written in a formal style. You should include as much information as possible about the nature of your complaint and how you would like the situation to be resolved. Remember to include your address and the location of the problem if it occurs elsewhere.
How to write this complaint letter: State all the relevant facts concerning the problem. Suggest any ideas you have for resolving the problem. Assure the reader that you will cooperate. You may wish to express your confidence that the problem can be resolved.
How do I write a letter to my community? Tips for the letter Outline the issue clearly, with just the facts. Point out how it is a problem shared by the entire community. Suggest a potential course of action, and appeal for support.
Write the complaint in an unemotional way. Don't make personal attacks on the staff you are complaining about ? stick to complaining about the aspects of their behaviour that are unacceptable. State the outcome you're hoping for. This could be simply an apology and an undertaking to behave differently in the future.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Dear [Name of Local Councilor/Mayor/Governor], I am writing to express my concern about the issues in my community. [Describe the issues in detail, including any relevant facts and figures]. I believe that these issues need to be addressed urgently.