South Dakota Sample Letter for Acknowledgment of Cancellation of Backorder

• Category: Letters - Nonlegal - Acknowledgments
• State: Multi-State
• Control #: US-0039LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form.

Subject: Acknowledgment of Cancellation of Back order — [Order Number] [Your Company's Name] [Your Company's Address] [City, State, Zip Code] [Date] [Customer's Name] [Customer's Address] [City, State, Zip Code] Dear [Customer's Name], RE: ACKNOWLEDGMENT OF CANCELLATION OF BACK-ORDER — [ORDER NUMBER] We hope this letter finds you in good health and high spirits. We are writing to acknowledge the cancellation of the back order for [Product/Item Name] in relation to your order number [Order Number]. We understand that the back order for the aforementioned product has become an inconvenience, and we sincerely apologize for any frustration or inconvenience this may have caused. Please be informed that your request for cancellation has been duly noted and processed. We would like to assure you of our commitment to providing the highest quality products and services to our valued customers. To further rectify the situation, we would like to offer you the following options: 1. Substitution: We have identified a suitable substitute for the back ordered product. If you would like, we can replace the unavailable item with a similar product that meets your requirements. Please let us know your preference by contacting our customer service department at [Customer Service Phone Number] or [Customer Service Email]. Our representatives will be happy to assist you in finding the right substitute. 2. Refund: Alternatively, if you prefer a refund for the cancelled back ordered item, please let us know as soon as possible. Our finance team will promptly process the refund, and you can expect to receive the credited amount within [Number of Days/Retail Banking Policies]. Please provide the necessary information for us to facilitate the refund process, including your preferred method of reimbursement. Again, we deeply regret any inconvenience caused by the cancellation of your back order, and we appreciate your understanding in this matter. We strive to improve our inventory management processes to ensure such situations are avoided in the future. If you have any further concerns, questions, or require additional assistance, please do not hesitate to contact our dedicated customer service team at [Customer Service Phone Number] or [Customer Service Email]. We are committed to resolving any issues to your satisfaction. Thank you for your continued support and patience. We value your business and look forward to serving you in the future. Sincerely, [Your Name] [Your Job Title] [Your Company's Name]