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How to write this claim letter: Give a full description of the product's defect. ... State what action you expect ing to the warranty terms. If possible, include copies of applicable documents such as the receipt or warranty statement. Thank the reader and encourage a prompt reply.
The warranty works like an insurance policy that will protect you in case of a manufacturing defect. If your AC breaks down during the covered period, the company that made the unit will pay for parts and, sometimes, the labor needed to get it working again.
Air conditioning units vary. Basic units will generally have a 5 year compressor warranty while better units, will come with up to 12 years of limited compressor warranty. The actual longevity of the a/c system depends on the maintenance and service the system receives.
The easiest way to double-check this is to head over to the manufacturer's website and input the serial number for your unit. The information should pop right up. If it doesn't, you may also have accidentally voided the warranty if you failed to register your machine when you had it installed.
If you don't have any or much information on the air conditioning unit or its installation, find the serial number on your air conditioning unit and make note of the model, call the company or distributor local to you and they may be able to help you determine if your unit is still under warranty.
Your warranty may be 'limited' and therefore, may not cover repairs and/or replacements of all parts. Typical parts that may not be fully covered under your warranty are the compressor, blower motor, evaporator coil, and fan motor.
Air conditioning units vary. Basic units will generally have a 5 year compressor warranty while better units, will come with up to 12 years of limited compressor warranty. The actual longevity of the a/c system depends on the maintenance and service the system receives.
The warranty term can be found on the back cover of the installation manual for your unit. You can check with your installing dealer if you no longer have your installation manual. You will need to have the model and serial number of your unit, which can be found on the front or side of your unit.