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Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.
Include your account number, if you have an account with the business, and the related transaction number. Give the product name and its serial or model number. State the date and place you bought the product or service or had it repaired or serviced. Give important details about the transaction.
Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.
The Claims Department can be reached by email at claimsdept@rienergy.com or by calling 401-784-7865.
Complainants may file a formal complaint to DTI Adjudication Division, the Office that has jurisdiction or the Regular Courts.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. To get help writing a complaint letter, use this sample complaint letter from the Federal Trade Commission (FTC). Then send it to: A salesperson or customer service representative.
To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That's all there is to it. If you've been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.