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When do the back billing rules apply? Back-billing can be for any amount, but is limited to 12 months from finding an error to a corrected bill being issued. Under the Ofgem back billing rules, you can't be charged for any unbilled energy used more than 12 months ago.
If you haven't received an accurate gas or electricity bill for over a year, you might not have to pay for all the energy you've used. Under 'back billing' rules, your supplier cannot send you a bill for energy you used more than 12 months ago.
Under Ofgem rules, an energy supplier can't chase debts which are more than a year old if it was at fault. However administrators can chase debts which are up to six years old, meaning consumers could suddenly be stung with bills dating from several years before. Rules around customers' ability to pay.
Not usually. As long as it is the tenant's name on the bill, and it is stated in the tenancy agreement that tenants are responsible for utilities, landlords are not liable for unpaid bills left over by tenants.
On March 31, 2021, the ban on utility shutoffs will end for all residential utility customers in Pennsylvania.
If you don't submit readings regularly, you'll receive estimated bills based on how much energy your provider thinks you've used. It's very unlikely that this estimate will be right. It may be close, but not accurate.
Pennsylvania interest rates laws, for instance, cap interest at 6 percent. Laws limiting the amount of interest often are called "usury" laws.
Winter Termination Your utility service can be shut off during the winter months (December 1 through March 31) without the PUC's prior approval if you fail to be a responsible utility customer, and provided that your household's income exceeds 250 percent of the federal poverty level (for customers of the Philadelphia
Don't charge more than 10% interest per year. Some states restrict the amount you can charge in late fees, but you're likely safe if you cap rates at 10%.
(a) Every public utility subject to this chapter is prohibited from levying or assessing a late charge or penalty on any overdue public utility bill, as defined in § 56.21 (relating to payment), in an amount which exceeds 1.5% interest per month on the overdue balance of the bill.