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What to Include in Your Demand Letter to a Mechanic Shop Discuss the important facts and explain why you are seeking payment. ... Include your contact information so the mechanic shop knows where to reach you in case they want to reach a settlement. ... Include where you would like to receive payment.
Pennsylvania common law grants you an "artisan's lien" on property that you've made more valuable as a result of your repair services which were requested by the property owner. That means you don't have to give the car back until you're paid.
You can download a complaint form from our website at .attorneygeneral.gov or you can call our toll-free number, 1.800. 441.2555, to have a form mailed to you.
No, most mechanics are not trying sabotage your vehicle for you to bring it back to them to fix.
Improper Diagnosis If the mechanic misdiagnoses your problem and recommends unnecessary repairs, they can be held liable for the cost of those unnecessary repairs.
Pennsylvania consumers can email us at consumer@paoca.org or call the OCA's toll-free call center at 800-684-6560.
You may request a Statement of Complaint Form by mail, by calling the Professional Compliance Office Hotline at 1-800-822-2113 (if you are calling from within Pennsylvania) or at 1-(717) 783-4849 (if you are calling from outside Pennsylvania).
The Pennsylvania Office of Attorney General receives more than 50,000 complaints and referrals each year, which allows us to fight on your behalf. You can submit a complaint online or by printing out and sending a form into our office. The more information you provide, the better we can help you.