Oregon Sample Letter Complaining about Movers

• Category: Letters - Nonlegal - Complaints
• State: Multi-State
• Control #: US-0704LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form.

Subject: Dissatisfaction with Moving Services Provided Dear [Moving Company's Name], I am writing to express my profound disappointment and dissatisfaction with the moving services provided by your company during my recent relocation from [origin location] to [destination location]. It is with great regret that I feel compelled to lodge this complaint as I expected a professional and stress-free moving experience. To provide context, I had researched various moving companies in Oregon rigorously before deciding to entrust this significant task to your organization. However, my high expectations were entirely shattered throughout the entire moving process. Therefore, I feel it is crucial to bring the following issues to your attention: 1. Damaged Goods: Upon unpacking our belongings, my family and I were dismayed to discover that a considerable number of our items had been severely damaged during transit. Delicate pieces of furniture, electronic appliances, and personal possessions suffered beyond repair due to poor handling or inadequate wrapping. This careless handling of our possessions has caused considerable emotional distress and financial inconvenience. 2. Unprofessional Behavior: During the moving process, I observed a significant lack of professionalism by your employees. They displayed an utter disregard for basic courtesies and demonstrated a complete lack of respect for our property. The crew was consistently late, failed to communicate effectively, and neglected to follow simple instructions. Such behavior is completely unacceptable and tarnishes the reputation of your company. 3. Misappropriation of Time: The agreed-upon schedule was not adhered to by your team. They arrived later than the designated time on moving day, causing an unnecessary delay in the overall process. This delay caused further inconvenience as we were unable to settle into our new home as planned. 4. Inadequate Packing Material: I must also express my dissatisfaction with the packing materials provided by your company. The boxes supplied were flimsy and lacked adequate padding and support. As a result, items shifted during transit, leading to the aforementioned damages. Considering the prominence of Oregon's moving industry, it is alarming to experience such incompetence from a company that boasts expertise in this field. I kindly request prompt action to address the grievances outlined above and provide appropriate resolutions. As a paying customer, I believe I deserve fair compensation for the damages suffered, including reimbursement for the cost of repairing or replacing the irreparable items. Additionally, I suggest reviewing your company's employee training, emphasizing professionalism, punctuality, and respectful behavior toward customers and their belongings. The provision of top-grade packing materials should also be prioritized to prevent future instances of damage. I hope this letter conveys the severity of the situation and encourages immediate intervention to rectify the issues I have raised. If my concerns are not promptly addressed, I may have no choice but to pursue additional steps to seek compensation and to inform potential customers about my negative experience. I sincerely hope that you take this matter seriously and resolve it amicably, thus upholding the reputation you have built over the years. Yours sincerely, [Your Name] [Your Contact Information: Phone Number, Email Address]