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What is it? New York General Business Law § 349 (?Section 349?) is a law that protects consumers from deceptive acts and practices. This law gives both the Attorney General and consumers the right to take legal actions against businesses who commit unlawful acts.
Deceptive acts and practices unlawful. (a) Deceptive acts or practices in the conduct of any business, trade or commerce or in the furnishing of any service in this state are hereby declared unlawful.
The court may, in its discretion, increase the award of damages to an amount not to exceed three times the actual damages up to one thousand dollars, if the court finds the defendant willfully or knowingly violated this section. The court may award reasonable attorney's fees to a prevailing plaintiff. GBL § 349(h).
If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our OAG Help Line at 1-800-771-7755.
To establish a prima facie case under GBL §§ 349 or 350, a plaintiff must demonstrate that (1) the defendant's deceptive acts were directed at consumers, (2) the acts are misleading in a material way, and (3) the plaintiff has been injured as a result. See Orlander v. Staples, Inc., 802 F.
To state a claim under GBL §§ 349 and 350, ?a plaintiff must allege that a defendant has engaged in (1) consumer-oriented conduct, that is (2) materially misleading, and that (3) the plaintiff suffered injury as a result of the allegedly deceptive act or practice.
Check out 10 effective ways and online destinations to file complaints that a company will pay attention to. Go to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email spam@uce.gov. ... Try Yelp. ... Post on Planet Feedback.
The City's Consumer Protection Law prohibits unfair trade practices when dealing in consumer goods or services - such as false advertising, phony sales, and special offers with hidden conditions. The law also lays out proper behavior in the collection of consumer debts.