[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Client's Name] [Client's Address] [City, State, ZIP Code] Subject: Regarding Fraudulent Charges against Your Account — Urgent Action Required Dear [Client's Name], I hope this letter finds you in good health. I am writing to address a concerning issue regarding fraudulent charges that have been made against your account at [Bank/Financial Institution Name]. We understand that you may be experiencing distress and inconvenience due to this unfortunate incident, and we are here to assist you in resolving this matter expediently. It has come to our attention that your account has been subject to unauthorized transactions, which we suspect to be a result of fraudulent activities. Our top priority is to ensure the security and integrity of your account, and we are taking immediate action to investigate these charges and put a stop to any further unauthorized activity. Outlined below, you will find a list of the transactions that have been flagged as fraudulent: [List fraudulent transactions with specific details — date, amount, merchant name, description, etc.] We understand the significance of this issue and the impact it can have on your financial well-being. It is essential that you take the following steps as soon as possible to help us in rectifying this situation: 1. Contact our Fraud Department: Please call our dedicated fraud hotline at [Fraud Hotline Number] to report the fraudulent charges. Our knowledgeable representatives will guide you through the necessary steps to secure your account and initiate the investigation process. 2. Fill out Fraud Claim Forms: Attached to this letter, you will find the necessary fraud claim forms that will enable us to launch a thorough investigation into this matter. Please complete these forms accurately and thoroughly to provide us with the required information to proceed with the investigation. 3. Freeze Your Account: To prevent any further unauthorized transactions, it is imperative that you request a temporary freeze on your account until the investigation is complete. Our customer service team will be available to assist you with this process. 4. Review Your Statements: Take the time to carefully review your account statements for any additional unauthorized transactions. By doing so, you can help identify any discrepancies and promptly notify us, allowing us to take appropriate action. We understand the frustration and anxiety caused by such incidents, and we assure you that we are committed to resolving this matter efficiently. Our dedicated team of professionals will work diligently to investigate every detail and seek a satisfactory outcome for you. If you have any questions or concerns regarding the fraudulent charges, the investigation process, or require any further assistance, please do not hesitate to reach out to our Fraud Department immediately. We are here to support you throughout this ordeal and will provide regular updates on the progress made in resolving your case. Thank you for your prompt attention to this matter. We deeply regret any inconvenience caused, and we appreciate your patience during the investigation process. Sincerely, [Your Name] [Your Title] [Bank/Financial Institution Name]
North Dakota Sample Letter for Fraudulent Charges against Client's Account
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How to fill out North Dakota Sample Letter For Fraudulent Charges Against Client's Account?
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FAQ
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
Steps to Disputing a Credit Card Charge Review the Charge. ... Contact the Merchant. ... Contact the Credit Card Company. ... Gather Evidence and Send Dispute Paperwork. ... Continue Making Minimum Payments. ... Wait for a Resolution (And Appeal if Necessary)
Fortunately, most major card networks have a ?zero liability? policy that ensures you will not be held responsible for fraudulent charges. And federal law limits your losses for unauthorized credit card use to $50.
A: Contact your bank immediately if you suspect unauthorized transactions on your debit card.
What should I do if there are unauthorized charges on my credit card account? Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
This is known as fraud and is illegal. When you contact your bank, they'll take action straight away to protect your account so no more money can be taken. For example, they might cancel your cards or cheque book and send you a replacement. You should also report the crime to the police through Action Fraud.
The sooner you contact your bank, the more likely you are to get your money back ? and if the transaction is unauthorised, the sooner the bank can stop any further transactions. When you report a mistaken or unauthorised transaction, make sure the bank gives you a reference number.
If you report a fraudulent charge within two days, you can't be held responsible for more than $50 in charges. Keep in mind that you have 60 days to dispute the transaction or else you could be stuck paying for it.
