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If you suspect fraud and would like to file a complaint, call the state Bureau of Automotive Repair at (800) 952-5210. You may also check to see if a repair shop is registered with the state at .autorepair.ca.gov.
Contact Us Toll-free within North Carolina: 1-877-5-NO-SCAM. From outside North Carolina: (919) 716-6000. En Espanol: (919) 716-0058.
Official NCDMV: License & Theft Bureau Complaint Form. For further assistance, call us at 1-919-715-7000. For DMV questions, call us at 919-715-7000. Our mailing address is 3101 Mail Service Center, Raleigh NC 27699-3101.
If the mechanic misdiagnoses your problem and recommends unnecessary repairs, they can be held liable for the cost of those unnecessary repairs.
I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.
If you have a complaint about auto repairs contact us for help or call toll free within North Carolina at 1-877-5-NO-SCAM.
Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.