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Often referred to as Missouri's consumer protection statute, the Missouri Merchandising Practices Act (MMPA) is designed to protect consumers from untruthful, misleading and unfair business practices.
Ultimately, the U.S. Federal Trade Commission (?FTC?) is responsible for monitoring and enforcing laws that protect consumers from false advertising and fraudulent acts like bait and switch tactics.
File a report with the FTC at ReportFraud.ftc.gov if your report is about: The business practices of an individual, company, or entity. You also can report identity theft at IdentityTheft.gov and Do Not Call violations at donotcall.gov.
?Bait and switch? advertising is grounds for an action of common-law fraud, unjust enrichment, and sometimes breach of contract. A ?bait and switch? is also a violation of the Consumer Fraud and Deceptive Business Practices Act.
If you would like to file a complaint regarding fraud or deception, click or call 800-392-8222. In addition to investigating unfair and deceptive business practices, the Attorney General has authority to initiate both civil and criminal prosecutions against wrongdoers.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That's all there is to it. If you've been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.
You may contact the Attorney General's Office with questions related to consumer protection by email at consumer.help@ago.mo.gov and with questions related to no-call at nocall@ago.mo.gov. You may contact the Attorney General's Office with general questions by submitting our online form below.