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Your tasks often include everything from recruiting and managing staff, handling marketing outreach, running operations, crunching inventory and financial numbers, meeting customer expectations, and more! From prioritizing to delegating, restaurant managers need to tap into a variety of skills to be successful.
Job Description Functionally reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team. recruit, train, manage and motivate staff. respond to customer queries and complaints. meet and greet customers, organise table reservations and offer advice about menu and wine choices.
The major difference between the GM and the restaurant manager is that the GM works on higher level aspects of the business, including monitoring payroll records, overseeing the yearly budget, and handling human resource issues. The restaurant manager works more closely with managing people.
Duties/Responsibilities: Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.
KA: ?A lot of the things that are also the qualities of a good restaurant manager from question one ? positive attitude, has a passion for what they do, humility, teamwork, patience, calm under pressure, initiative, can delegate, leads by example, great communication, time management, being proactive.?
Restaurant management refers to the day-to-day management of businesses within the restaurant industry. This includes overseeing the business's daily operations, managing the workforce and finances, planning company strategies, ensuring marketing efforts achieve objectives, and managing the business's reputation.
Example: "As I have been a restaurant manager for over three years, I have developed strong leadership skills. I am able to lead and motivate my team members without being overbearing. I also have great interpersonal skills, which help me connect with customers and easily resolve issues when necessary. "