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To cancel the contract, you must notify the seller in writing no later than midnight of the third business day after you signed the contract. The seller must return your payment within ten business days after receipt of your cancellation notice.
You might be legally entitled to cancel the contract without a fee if either: you signed up less than 14 days ago - this is called a 'cooling off period' the price of your contract is going up and your provider has given you 30 days to cancel without a fee. there's a problem with your internet speed.
Massachusetts common law gives the parties to a contract wide latitude to negotiate the terms of their agreement, and Massachusetts courts will generally enforce the terms of a contract as written unless there was a problem with the formation of the contract or the terms are clearly against public policy.
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When is the cooling-off period allowed? Door-to-Door Sales: If you make a purchase for over $25 at a place other than a merchant's usual place of business, Massachusetts and federal law allows you three days to cancel and get your money back.
To cancel a contract, take the following steps: Make sure you send the cancellation notice within the time allowed. Always cancel in writing. You can use the cancellation form or send a letter. Keep a copy of your cancellation notice or letter. Send your cancellation notice by certified mail, return receipt.