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In addition, sales of prewritten software, computer hardware, and hardware and software maintenance contracts involving software updates, upgrades and fixes are generally subject to the Massachusetts sales and use tax under the rules provided in the regulation.
Sales of digital products are exempt from the sales tax in Massachusetts.
Sales of custom software, personal and professional services, and reports of individual information are generally exempt from Massachusetts sales and use taxes.
Are service contract or warranty sales to the end customer subject to sales tax at the time of sale? Yes. Retail sales tax applies to a service contract or warranty sold to a consumer (WAC 458-20-257).
Unlike Connecticut and New York, business and professional services in Massachusetts are presumed taxable unless specifically exempt by state statute. In general, most business and professional services are exempt from the state's sales tax (MASS.
A Website Maintenance Agreement is an agreement formed between the company and the website maintenance services provider wherein the client is asked to maintain the company's website and is paid for his services.
Sales of prewritten computer software, regardless of the method of delivery, are subject to the Massachusetts sales tax. SaaS, cloud computing and electronically downloaded software are all taxable in the state because the object of the transaction is acquiring the right to use the software.
Web design services and sales taxIf you also deliver the work in any form of personal tangible property, that portion of the sale is taxable and must be stated separately on the invoice.
Purchase's design transactions are not taxable.