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An apartment can be considered illegal in Massachusetts if it does not comply with local zoning laws or building codes. Common issues include lack of required permits, unsafe conditions, or inadequate heating resources. If you suspect you are living in an illegal apartment, consult our platform for guidance, and consider sending a Massachusetts Letter from Tenant to Landlord about Inadequacy of heating resources insufficient heat to report your concerns.
It's unacceptable to be left without utilities for more than a few days without any work done towards removing the problem. If left without heating or hot water, or you're experiencing malfunctions preventing your access, get in contact with your landlord.
When Heat Stops Working Provide the landlord a reasonable length of time anywhere between 10 and 30 days depending on how cold it is to fix the problem. If the landlord refuses to fix the primary source of heat after 30 days, you can pay for the repair yourself and deduct the cost from the rent.
Dear (Name of landlord or manager), I am writing to request repairs to the (appliance, heating/air conditioning, plumbing issue be specific!) due to (reason for repair; this could include things such as broken handle, leaky sink hose, even normal wear-and-tear that would necessitate replacement).
The landlord is given five days from the date of notice to begin repairs or to contract for outside services and 14 days to substantially complete all necessary repairs. (The inspecting agency or court may shorten this time frame.)
Tenants have the right to make, or contract for, repairs themselves if the landlord doesn't do them in a reasonable amount of time (things such as no heat or hot water, or a serious plumbing problem, have to be handled within 24 hours under state law).
Make sure the repair is actually your landlord's responsibility. Document the problem thoroughly. Ask your landlord in writing to make the repair. Send your landlord a letter with return receipt requested. Wait for your landlord to respond.
In many cases, landlords will make the repairs. If the problems are serious, like you have a plumbing problem or no water or heat, tell the Board of Health. By law, they must try their best to come within 24 hours.
How long does a landlord have to fix a boiler? 24 hours. Under Section 11 of the Landlord and Tenant Act 1985, you have the right to expect your landlord to carry out repairs in a 'reasonable time'. If it's an emergency repair as you've got no heating or hot water, your landlord should fix this in 24 hours.