Kansas Product Complaint

State:
Multi-State
Control #:
US-182-AZ
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PDF; 
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Description

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FAQ

785-296-0256 Complaints may be filed anonymously. Once it has been determined that the complaint allegation(s) fall within the scope of the agency's authority, the complaint will be triaged to determine the severity and urgency of the allegations so that appropriate and timely actions can be pursued.

If you wish to file a complaint by phone please call 785-296-1270. Child Care Licensing hours are Monday through Friday (except legal holidays) from 8 am to 5 pm. Once your complaint is reviewed you may be contacted by a Child Care Licensing Surveyor if more information is needed.

THE KANSAS CONSUMER PROTECTION ACT PROHIBITS MISLEADING, DECEPTIVE, AND UNCONSCIONABLE TRADE PRACTICES. THIS SUMMARY OF THE LAW'S PROVISIONS EXPLAINS PRACTICES WHICH ARE ILLEGAL AND TELLS CONSUMERS HOW TO OBTAIN REDRESS.

The statute of limitations under the KCPA is three years. Many KCPA violations do not require proof of intent on the part of suppliers to be actionable under the law. This makes it easier for you to pursue a legal remedy.

You can find information on how to file a consumer complaint or appeal with the Kansas Department of Insurance here. You can also call the Consumer Division at (785) 296-7829 or (800) 432-2484.

All concerns will be addressed and forwarded to appropriate agency staff who have the knowledge and experience to help. Office of Client Services can be reached at 1-833-765-2003 or at DCF.CustomerService@ks.gov.

A complaint must be mailed or hand-delivered to the Kansas State Department of Education (KSDE), Special Education and Title Services, Landon State Office Building, 900 SW Jackson, Suite 620, Topeka, KS 66612. Alternatively, complaints may be emailed to formalcomplaints@ksde.org.

I think a business has defrauded me. What can I do? Here's an example complaint to business letter. Contact our office at 913-715-3003 or file a formal complaint with us. You can also contact the Kansas Attorney General's Consumer Protection Office at 1-800-432-2310 or 913-296-3751.

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Kansas Product Complaint