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Six steps for successful incident investigationSTEP 1 IMMEDIATE ACTION.STEP 2 PLAN THE INVESTIGATION.STEP 3 DATA COLLECTION.STEP 4 DATA ANALYSIS.STEP 5 CORRECTIVE ACTIONS.STEP 6 REPORTING.
Your task is to only answer specific questions asked by the investigator. You should not be sitting and telling the investigator long stories, but only answer specific questions asked. Once you answer the question asked, stop talking and wait for the next question. This will make the process much easier and quicker.
The following steps should be taken as soon as the employer receives a verbal or written complaint.Step 1: Ensure Confidentiality.Step 2: Provide Interim Protection.Step 3: Select the investigator.Step 4: Create a Plan for the Investigation.Step 5: Develop Interview Questions.Step 6: Conduct Interviews.More items...
Begin with the names, date(s) and location of the incident. Assign all statements numbers that are to be included as exhibits in the report. Keep these numbers the same for each party. Delineate the steps taken for the investigation and the corrective action taken, if applicable.
Failing to Be Thorough Performing an incomplete or sloppy investigationby failing to interview key witnesses, neglecting to review important documents, or ignoring issues that come up during the investigation, for examplecan have many of the same negative consequences as failing to investigate at all.
5 Tips for Writing a Successful Investigative ReportBe clear and concise. The best way to convey your message is to avoid passive tense, jargon, acronyms, big words, long-winded explanations, and anything else that can clutter up your writing style.Be detailed.Be thorough.Be inclusive of all evidence.Be polished.
Write the Investigation Reporta description of the allegation.chronology of events.the complainant's and accused person's names.documents reviewed (including copies)list of interviewees with dates of interviews.interview notes.credibility assessment.conclusion.More items...?
With that in mind, here are 10 key questions that can help start your investigation:Who committed the alleged behavior?What happened?When did this occur?Where did this happen?Did you let the accused know that you were upset by this?Who else may have seen or heard this as a witness?More items...
These are the details you should include in your letter:The name of the harasser.Your relationship with the harasser.Witnesses of harassment (if there are any), and their job title.Specific incidents.Dates of harassment.Locations of harassment.Evidence of harassment (emails, voice messages, etc.)