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We are returning the (name of the product) that (Name of Company) purchased from your company on (date) for (money amount). Attached please find a copy of our receipt of purchase. We are returning this item because of the (type of feature) malfunctions. It does not function as indicated by the manufacturer.
We are returning the (name of the product) that (Name of Company) purchased from your company on (date) for (money amount). Attached please find a copy of our receipt of purchase. We are returning this item because of the (type of feature) malfunctions. It does not function as indicated by the manufacturer.
Asking for customer feedback following a refund requestI'm sorry to hear we weren't able to meet your expectations. We've processed your refund and you should expect to see the credit appear on your billing statement within 1-3 business days depending on your bank. Is there something we could have done better?
We are returning the (name of the product) that (Name of Company) purchased from your company on (date) for (money amount). Attached please find a copy of our receipt of purchase. We are returning this item because of the (type of feature) malfunctions. It does not function as indicated by the manufacturer.
Sponsored. In the case of goods or services, a refund request letter is a formal request to return money paid for them. It is written to the merchant and should contain information about the transaction, the reason for the refund, and the expectations for reimbursement. This is a letter sent to the business.
The 10 Keys to a Great Customer Service LetterStart by Saying Thank YouUse Everyday Language and Stick to One Idea per Sentence.Use Headings and Bullet Point Large Chunks of Information.Avoid Cold, Overly Formal Language.Direct the Customer to any Supportive Documents.Set Expectations With Timeframes.More items...?
Refund Request LetterWhy Is It Important?Ask for a refund in a polite and formal language.Include details about the productwhat was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
We Want Your Business Back Letter TipsMake it personalized. When you're sending a letter to get someone's business back, you should keep the focus on them.Include some formalities.Add an offer.Take responsibility.Incorporate a call-to-action (CTA).Be human and genuine.
We are returning the (name of the product) that (Name of Company) purchased from your company on (date) for (money amount). Attached please find a copy of our receipt of purchase. We are returning this item because of the (type of feature) malfunctions. It does not function as indicated by the manufacturer.
Subject: Requesting a refund of my payment.Dir Sir or Madam,This letter serves as a formal request for a full refund on the product that I bought from your company, through your Online Store.I read your terms and conditions, and I am well aware that customers are entitled to a full refund for a defective product.More items...