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The Office of the Attorney General (OAG) is the chief legal office of the District of Columbia. The Office enforces the laws of the District, defends and provides legal advice to the District's government agencies and protects the interests of the District's residents.
Using text messages in debt collection The ruling was effective starting November 2021 and confirmed that debt collectors could use emails, text messages and other digital communication channels. Businesses in many other industries have been communicating with customers by text for years.
Website: oag.dc.gov. Email: oag@dc.gov; oagcommunity@dc.gov. Phone: (202) 727-3400. Fax: (202) 347-8922.
Debt collection. (a)(1) This section applies to conduct and practices in connection with the collection of obligations arising from any consumer debt (other than a loan directly secured on real estate or a direct motor vehicle installment loan covered by Chapter 36 of this title).
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov. It only takes 5 minutes to submit your complaint online - be prepared to provide: Your contact information (address, phone number, email address).
If possible, call the company's toll free number. Look for it on any papers you have received from the company, or try directory assistance at 1(800) 555-1212. Check the product label or warranty. To find a DC business, call the Department of Consumer and Regulatory Affairs (DCRA) at (202) 442-4400.
Statute of Limitations The Statute of limitations in the District of Columbia for open accounts and writings, such as contracts and promissory notes, is three (3) years from the date of breach. Generally, a renewed promise that can be proved to pay an old debt renews the limitations period.
Please contact the Consumer Mediation Program by submitting a complaint online at , call the Consumer Protection Hotline at 202.442.