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A master service agreement (MSA) is a contract that establishes the fundamental agreements between two parties. MSAs allow vendors and clients to agree on basic terms at the outset of a business relationship, which can drastically speed up the negotiation process for future projects and contracts.
Using an MSA streamlines the process and prevents you from having to re-negotiate standard terms for every new project. MSAs typically last for several years. During that time, you can execute multiple SOWs with the vendor without having to create new contracts.
It makes creating, reviewing, or changing MSAs easier. The checklist offers a structured framework that covers key aspects, such as legal and contractual compliance, scope of services, pricing and payment terms, dispute resolution, confidentiality, termination procedures, and more.
A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements.
They also outline the terms and conditions of a particular service. It helps to protect both parties involved and ensures that all expectations are met. An MSA should include all relevant information, such as the scope of service, payment terms, and any other important details.
Both MSAs and SOWs are used in service transaction contracts. The major difference between them is that, while an MSA sets the legal framework for the relationship between contracting parties, an SOW deals with specific projects or transactions.
While the tech industry uses MSAs most frequently, these agreements are appropriate for any long-term, ongoing business relationships, including client/vendor interactions, government contracts, and union negotiations.