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An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems.
EAPs are "job-based programs operating within a work organization for the purpose of identifying troubled employees, motivating them to resolve their troubles, and providing access to counselling or treatment for those who need those services" (Sonnenstuhl & Trice, 19).
What are the main aims of Employee Assistance Programmes? a) To alter the organizational culture. b) To address team and individual performance and well-being in the workplace. c) To focus the attention of employees to the power structures of an organization.
EAP services include assessments, counseling, and referrals for additional services to employees with personal and/or work-related concerns, such as stress, financial issues, legal issues, family problems, office conflicts, and alcohol and substance abuse.
The Six Most Important Features for Your EAP SoftwareSecurity. Whether the EAP services you're tracking are internal or external, the security of the data you're trusted with should be your number one priority.Billing.Flexible Reporting.Form Creation.Intake.Automated Workflows.
What is an Employee Assistance Program?understand and clarify issues that are directly concerning them, including any underlying issues.identify and explore options to address those issues.develop plans to approach the issues and find constructive solutions.
Navigating a career change, establishing a plan for professional development, managing workplace stress and responsibilities, making travel plans, or managing relationships with coworkers are all examples of how an EAP can help employees with work-related issues and help prevent or overcome burnout.
Benefits of our Employee Assistance ProgramBetter work performance from individuals accessing the service.Less time off work.Resolution of performance management issues.Resolution of colleague conflict or dysfunctional relationships.Less time spent by managers on employees' personal problems.More items...
What Does Employee Assistance Program (EAP) Mean? An employee assistance program (EAP) is a benefits program offered by some employers to their employees. It typically consists of confidential, short-term counseling services that are designed to help employees with personal problems that affect their work performance.