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The State Department of Consumer Affairs helps Californians be careful consumers. Their role is to protect the public from business professionals who are unqualified, unlicensed and/or dishonest. They have jurisdiction over many licensed professions, including contractors and automotive repair businesses.
Tips for writing a successful complaint letter Structure. ... Address the letter to a real person. ... Be honest and straightforward. ... Maintain a firm but respectful tone, and avoid aggressive, accusing language. ... Include your contact information. ... Tell them what you want. ... Do not threaten action. ... Keep copies and records.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
File a complaint with the California Department of Financial Protection and Innovation You can file a complaint online. You can download the complaint form and mail it to the DFPI via U.S. Mail to the Department of Financial Protection and Innovation Attn: Consumer Services 2101 Arena Boulevard Sacramento, CA 95834.
DCA works with professions throughout California to guard licensees against unfair competition and to protect consumers from unlicensed practitioners. We protect California consumers by providing a safe and fair marketplace through oversight, enforcement, and licensure of professions.
The FTC's Bureau of Consumer Protection stops unfair, deceptive or fraudulent practices in the marketplace. BCP conducts investigations, sues companies and people that violate the law, develops rules to ensure a vibrant marketplace, and educates consumers and businesses about their rights and responsibilities.
How to File a Complaint with the California Attorney General By Phone: 916-322-3360. Toll-Free Phone Number: 1-800-952-5225. By Mail: Download, fill out, and mail this form to P.O Box 944255, Sacramento 94244. By FAX: Download, fill out, and fax this form): (916) 323-5341. Online: Submit complaint using their Online Form.
Next Steps: How Do I Report a Car Dealer in California? The phone number is (916) 210-6276 or toll free in California at (800) 952-5225. If you've been misled or believe that a used car dealership has committed fraud, the California Department of Motor Vehicles (DMV) encourages you to take action.