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Tips to Write Overdue Payment Letters Use a Friendly Approach. ... Choose the Right Time to Send the Letter. ... Include All Necessary Details About the Outstanding Invoice. ... Show Empathy and Understanding for Your Customer's Situation. ... Suggest Alternative Payment Plans.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
due notice is a friendly reminder to your clients that they haven't paid yet. As time goes by, we recommend getting more assertive (but always remain polite). That's true for collection letters and collection emails, too.
The main body should be informative about the reason behind writing the letter and the pending payment to be made. In conclusion, thank the recipient and then end the main body content. Inclusion of any informal information in the letter should be avoided. Keep the tone of the letter polite and respectful.
I am contacting you as part of our outstanding invoices follow-up. The invoice number () of () for (service or product provided) was due on (due date). Unless mistaken, we still haven't received payment for the above. You will find a copy of the original invoice attached to this letter.
Here are some of the details a demand letter needs to include: Your information and the debtors' information (contact details, address etc.) The date when the debt began and the amount of money owed. Details and dates of any disputes relating to this payment.