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Call your home warranty company's customer service line as soon as a covered appliance or system malfunctions. The phone number is in your contract and available online. Company websites will often have client portals where you can place a service request by submitting a form. Follow the warranty claims process.
Incorrect Installation In fact, most HVAC equipment manufacturers require it. Your manufacturer won't honor your warranty if the unit or any of its components are damaged during the installation process. You won't get warranty coverage if parts are left out or if connections are faulty.
The warranty works like an insurance policy that will protect you in case of a manufacturing defect. If your AC breaks down during the covered period, the company that made the unit will pay for parts and, sometimes, the labor needed to get it working again.
This template available for download, for free, includes these sections: What does this Warranty Policy cover? What will you do to correct problems? How long does the coverage last? What does this Warranty Policy not cover? What do customers need to do to get repairs/service under the warranty? Applicable state laws.
A typical warranty agreement should include: Parties involved: It should clearly state the names and contact information of both the manufacturer or seller and the consumer. ... Product or service description: This section needs to provide a detailed description of the product or service covered by the warranty.
The easiest way to double-check this is to head over to the manufacturer's website and input the serial number for your unit. The information should pop right up. If it doesn't, you may also have accidentally voided the warranty if you failed to register your machine when you had it installed.
In compliance with your warranty, I request that you "repair without charge" the above-mentioned defective part. Your limited one-year warranty entitles me to a free replacement or repair because the defect is obviously due to poor workmanship. I request repair of the defects covered under the full 30-day warranty.
Remember these 10 essential tips when writing your warranty letter: Clearly state the purpose of the letter. Provide detailed information about the product or service. Include specific terms and conditions of the warranty. Use professional language and tone throughout. Be concise and to-the-point in your communication.