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A person is not entitled to make demands or inquiries about the qualifications or certifications of a service animal for purposes of admittance to a public facility except to determine the basic type of assistance provided by the service animal to a person with a disability.
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform.
If it is a member of the general public I say ?No, she is a service dog.? ?Are you a puppy raiser, or are you training that dog?? If your dog is a service dog in training, it is fine to say ?Yes.? You don't have to explain that you are training or raising the dog for yourself.
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform.
The ADA prohibits people from asking to see documentation proving an animal is a service dog. Instead, you can simply ask whether it is, and follow that question up with an inquiry as to what disability the dog is trained to help with.