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An example of a key performance indicator is, targeted new customers per month. Metrics measure the success of everyday business activities that support your KPIs. While they impact your outcomes, they're not the most critical measures. Some examples include monthly store visits or white paper downloads.
How to write and develop key performance indicatorsWrite a clear objective for each one.Share them with all stakeholders.Review them on a weekly or monthly basis.Make sure they are actionable.Evolve them to fit the changing needs of the business.Check to see that they are attainable (but add a stretch goal)More items...
How to write a KPIWrite a clear objective for your KPI. Your KPI should be connected with a key business objective.Share your KPI with stakeholders. Remember when we said that KPIs are a form of communication?Review your KPIs on a consistent basis.Create actionable KPIs.
KPIs should follow the SMART format (specific, measurable, attainable, relevant, and time-bound), to ensure your KPIs meet this criterion, we've devised a formula that you can follow to ensure you end up with SMART KPIs every time.
Below are the 15 key management KPI examples:Customer Acquisition Cost. Customer Lifetime Value. Customer Satisfaction Score. Sales Target % (Actual/Forecast)Revenue per FTE. Revenue per Customer. Operating Margin. Gross Margin.ROA (Return on Assets) Current Ratio (Assets/Liabilities) Debt to Equity Ratio. Working Capital.