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A Master Service Agreement (or MSA) is a typical contract between two parties that lists out the terms that govern all of their future transactions or future agreements. On the other hand, a Service Level Agreement (SLA) is an agreement specifically between the service provider and a client / a service user.
Both MSAs and SOWs are used in service transaction contracts. The major difference between them is that, while an MSA sets the legal framework for the relationship between contracting parties, an SOW deals with specific projects or transactions.
How to Write a Good Statement of WorkIntroduce the project.Define the vision.Set the project requirements.Define the scope.Set the deadline of the project.Allocate key resources.Create the schedule.Specify the terms of payment and due dates.More items...?
5 Tips for Drafting a MSA ContractChoice of Law/Forum. An MSA contract should specify the choice of law that will govern the interpretation of the contract in the event of a dispute.Scope of Work.Confidentiality.Independent Contractor Relationship.Ownership of IP.
An MSA has several must-have components like definitions, responsibilities, access and usage restrictions, fees, proprietary rights, confidentiality, representations, warranties, disclaimers, indemnification, terms and terminations, and general provisions.