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You can use "statement of clarification" when you need to communicate that you are clarifying a previous idea or statement. For example: "Previously I expressed my opinion on the issue; however, I want to make a statement of clarification.
The appropriate response is to make it clear that you didn't understand, and request clarification from the speaker. One option is to politely explain that you didn't understand a part of the message, and ask for the speaker to repeat all of it.
I refer to your official information request dated [date] for [brief detail of subject matter of request]. On [date] we advised that we considered it reasonably necessary that your request be put in writing to provide clarification. We understand that you are [unable / unwilling] to do so.
Be Direct but Polite: Use phrases like "I need clarification on..." or "I would like to clarify with you regarding..." to get straight to the point. There's no need for long-winded introductions, but always ensure your tone remains courteous. Offer Context: Always remember to provide a bit of background.
In communication, clarification involves offering back to the speaker the essential meaning, as understood by the listener, of what they have just said. Thereby checking that the listener's understanding is correct and resolving any areas of confusion or misunderstanding.