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A claimant initiates an arbitration by filing a statement of claim that specifies the relevant facts and remedies requested. A respondent responds to an arbitration claim by filing an answer that specifies the relevant facts and available defenses to the statement of claim.
The Scope of the Clause. This section of the clause is critical; it sets the boundaries for which disputes the tribunal is authorised to determine. ... Choice of Rules. ... The Number of Arbitrators. ... Appointing Authority. ... Choice of Venue. ... The language of the proceedings. ... Finality. ... Exclusion of the right of appeal.
By signing an arbitration agreement, employees give up their rights to have a jury hear and decide their case. There can often be an advantage to having an employment dispute heard before a jury, as jurors may be more sympathetic to the employee's plight.
To avoid what they consider to be excessive and unpredictable awards by juries in such litigation, several American financial institutions now provide for arbitration in credit agreements.
This means that any disputes between customers and banks over account fees, identity theft, or other charges will be decided by an arbitrator that the bank helps choose, rather than an impartial judge.