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Decision in WRC Adjudication After the completion of the investigation, a written decision will issue within 28 working days, or as soon as is practicable. All parties and witnesses are anonymised, and all decisions are published on its website.
How to raise a formal grievance Write to your employer. If you haven't been able to sort out your problem by talking directly to your manager, the next thing to do is write to your employer. ... Meet with your employer. ... Appeal to your employer.
You may contact Information and Customer Services at. Information and Customer Service. Workplace Relations Commission. O'Brien Road. Carlow. R93 E920. Tel: 059 9178990. 0818 80 80 90 (09.30 - 17.00, Monday to Friday)
5 Dos and Don'ts for Responding to Employee Complaints Do Listen Carefully and Ask Questions. Do Thank the Employee for Coming Forward. Do Investigate the Claims. Do Encourage Confidentiality. Do Facilitate a Meeting to Resolve Disputes. Bonus: Do Get a Neutral Facilitator to Respond to Employee Complaints.
Tips for writing a formal complaint Date the letter of complaint. Provide your name and address. Give a clear account of what happened and what went wrong. Include all the relevant facts such as dates and names but try to keep the letter concise.