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Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Issues with the general contractor Failing to show up. Not taking the time to do the job right. Not listening to or understanding requests. Leaving a mess.
How to Convey Your Dissatisfaction to Your Contractor Speak up right away. You must tell your contractor early on that you don't like something. ... Maintain an understanding demeanor. You don't like the work and you're worried you'll offend your contractor. ... Get changes to the project in writing (even if only by email).
There are three ways that you can file a complaint: Call to have a Complaint Form mailed to you 1-800-321-CSLB (2752), OR. Use the On-line Complaint Form, OR. Download and Print a Complaint Form.
7 tips for working with contractors Get an itemized quote. ... Ask about subcontractors. ... Set up a time to talk with contractors. ... Plot a timeline. ... Prepare for problems. ... Inspect contractor work periodically. ... Offer kind gestures.