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You may inform your clients via phone, email, or even in person through a company representative. But the best and most professional way of making the announcement is through a rate increase letter.
Hi [Customer Name], On [month, day, year], we'll be increasing our prices by [percentage], which will help us keep up with rising business costs such as [materials/supplies/labor]. Your invoice will increase from [current price] to [new price].
Hi [Customer Name], On [month, day, year], we'll be increasing our prices by [percentage], which will help us keep up with rising business costs such as [materials/supplies/labor]. Your invoice will increase from [current price] to [new price].
5 tips for writing a price increase letter to customers Send the announcement well in advance. First things first, you want to give your clients and customers plenty of time in advance to prepare for this price increase. ... Be direct. ... Provide your justification. ... Be personable. ... Offer support.