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Use the Direct Writing Approach to Make Routine Requests: Asking for Information or Action put the main idea (your request) first. phrase your request as a question (eg How much is...) or as a polite command using please + an action verb (eg Please call?) use a bulleted list for multiple requests or questions.
Clearly state the main idea of each direct request you write. Indicate your confidence that the request will be filled. Provide a sufficient detail for the reader to be able to comply with your request. Clarify complicated request with lists and tables.
[Outline in detail what you were advised or offered by the store]. To resolve the problem I request that you [state the remedy that you request: to replace the product with an acceptable product that is the same or of equal value, repair the item at no cost to you or refund the full purchase price of the product].
10 tips to write persuasive request letters Know your addressee. ... Do not be verbose. ... Make your letter easy to read. ... Add call to action. ... Convince but do not demand. ... Do not be burdensome. ... Write in a friendly way and appeal to the reader's feelings. ... Remain polite and professional.
What is the format of a letter of request? Sender's name and contact details, unless shown on a letterhead. Date. The recipient's name and contact details. Greeting. Purpose of the letter. Body of the letter. Professional closing. Signature.