Filing a complaint If you wish to file a complaint with the OIG, complete the online Request for Investigation form. To contact the DCFS Office of the Inspector General by phone, please call 312-433-3000 or 800-722-9124.
Families involved with DCFS have the right to: Receive and understand information and instructions about their service needs. Consent to or refuse services before they are provided. Know the nature and purpose of services. Refuse services, with the receipt of information on the consequences of refusal.
You must request an appeal within 60 days after the date of notification sent by the department. Thereafter, the prehearing, formal evidentiary hearing and final administrative decision must be completed within 90 days of receipt of your appeal request, unless you request a continuance or a continuance is agreed upon.
Apply Using a Paper Application Submit your completed application to your local Child Care Resource and Referral (CCR&R) or child care agency, if they have a contract with IDHS to provide child care assistance. You must answer ALL questions on the application unless the instructions tell you to leave a question blank.
DCFS Director Heidi E. Mueller Biography. Heidi E. Mueller was appointed by Governor JB Pritzker to serve as acting director of the Illinois Department of Children and Family Services (DCFS) on February 1, 2024 and she was confirmed unanimously by the Senate on March 22, 2024.
File a Complaint with IDFPR The Illinois Department of Financial & Professional Regulation (IDFPR) is the regulatory body for ALL social workers in Illinois, and ultimately has oversight over all Illinois social workers. IDFPR can take formal complaints.
The completed CANTS 5 Form should be sent within 48 hours of the initial report to the nearest local DCFS office by U.S. mail with postage prepaid. The location of the nearest DCFS office is available on the DCFS website at .
You must request an appeal within 60 days after the date of notification sent by the department. Thereafter, the prehearing, formal evidentiary hearing and final administrative decision must be completed within 90 days of receipt of your appeal request, unless you request a continuance or a continuance is agreed upon.
Illinois law protects the identity of all mandated reporters and gives them immunity from liability as a result of good faith reports. However, any mandated reporter who fails to report an instance of child abuse or neglect commits a crime and may be prosecuted.