You can get medical records from a hospital, a doctor, or from the Department of Health's Bureau of STD.
Check their website: Information about how to get your health record may be found under the Contact Us section of a provider's website. It may direct you to an online portal, a phone number, an email address, or a form. Phone or visit: You can also call or visit your provider and ask them how to get your health record.
IN PERSON/VIA MAIL or EMAIL Medical Record Request If you are unable to complete your records request online, records may also be requested by visiting the Health Information Department to fill out an authorization form, mailing/faxing an authorization form, or emailing an authorization form to the HIM Office.
Requests for Client Records If you are submitting a request for Medicaid records specifically, please fill out and submit the OCA-960 Authorization for Release of Health Information Pursuant to HIPAA or other HIPAA-compliant form. Requests and forms should be submitted via email to HIPAA@dss.nyc.
Once your request is received, a physician or health care facility has 10 days to provide you with an opportunity to inspect your records. The law does not provide a specific time period by which copies of medical records must be provided.
You must speak to the Medical Records Department and request a release of medical information authorization form from the hospital. If the hospital does not respond to this request within a timely manner, you can file a complaint with the NYS Department of Health, Hospital Complaint Department.
Hospitals: Medical records shall be retained in their original or legally reproduced form for a period of at least six years from the date of discharge or three years after the patient's age of majority (18 years), whichever is longer, or at least six years after death.
Check their website: Information about how to get your health record may be found under the Contact Us section of a provider's website. It may direct you to an online portal, a phone number, an email address, or a form. Phone or visit: You can also call or visit your provider and ask them how to get your health record.
To request a copy of a medical record from a hospital, call or write to the hospital holding the record. You must speak to the Medical Records Department and request a release of medical information authorization form from the hospital.